Digital Banking
Bringing the Bank to You
Prestige's digital banking platforms give you secure, around-the-clock access to your accounts from any computer, smartphone, or tablet. Whether you're at home, at work, or on the go, managing your finances is always just a few taps away.
Features:
Card Controls:
Activate new debit and credit cards quickly and securely — all within digital banking, no phone call needed
Set travel notices for your debit and credit cards so they work seamlessly wherever your plans take you
Turn your debit and credit cards on or off anytime for added peace of mind
Account Management:
Check your balances and review transaction history at a glance
Transfer money between your accounts or send funds to friends and family with our Pay A Person feature
Pay your bills in one convenient place
Account Personalization:
Check your credit score and get personalized tips to help it grow
Choose between light and dark mode
Get a quick peek at your balance and five most recent transactions with our Sneak Peek Balances feature, no full login required (available on the mobile app)
Easily grant digital banking access to joint account owners so managing shared finances is simple
Mobile App
Manage Your Finances On Your Terms — Anytime, Anywhere.
Bank on-the-go with the Prestige Community Credit Union mobile app. Our upgraded mobile banking app makes it super easy to check account balances, transfer money, pay bills, and manage your debit and credit cards. It’s convenient, secure, and most importantly – it’s FREE!
Need Help Enrolling in Digital Banking?
We've put together enrollment tutorial videos to walk you through the setup process step by step. If you'd rather talk to someone, we're always happy to help. Just give us a call at 972.715.4444 and one of our team members will guide you through the enrollment process personally.
Online Banking Enrollment Tutorial
Mobile Banking Enrollment Tutorial
Security Features
We take the protection of your financial information seriously. The Prestige mobile app is built with multiple layers of security so you can bank with confidence, wherever you are:
Multi-factor authentication to verify your identity
Secure login with your username and password
Advanced encryption technology
Biometric login options for quick, secure access
No transmission of complete account numbers
Trusted device technology
We follow industry-standard practices to keep your information private and secure. To review our full privacy policy and disclosures, click here.
*Available for Apple IOS and Google Android devices.
Digital Banking Account Deletion or Close Account Request
Your privacy matters to us, and we want to make this process as straightforward as possible. If you'd like to remove your mobile/online banking account or close your account entirely, simply send an email to info@prestigecu.org with one of the following subject lines:
"Remove Mobile App/Online Account"
"Close Account"
Please include a phone number where we can reach you. A member of our team will follow up to confirm your request and walk you through the next steps.
Once the request is processed, all data associated with your digital banking profile will be permanently deleted and will no longer be accessible to any party. Please note that unless you've also requested to close your accounts, they will remain open — and your transaction history will be retained in our core system for as long as your accounts are active.
If you have any questions along the way, don't hesitate to reach out. We're here to help.
Digital Wallet Access
A Smarter, Safer Way to Pay
Your Prestige debit and credit cards are ready to use with Apple Pay™, Google Pay™, and Samsung Pay™. Adding your cards to a digital wallet means faster checkouts and a more secure way to pay.
Security Built Into Every Transaction
Digital wallets are designed with your protection in mind. When you add your Prestige card, your actual card number is never stored or shared with anyone. Instead, a unique Device Account Number is assigned to your card, encrypted, and saved securely to your device. Every purchase is then processed using that number alongside a transaction-specific security code — so your real card details stay completely hidden, every single time.
And at the register? Cashiers never see your name, card number, or security code. Just a simple, private tap to pay.
*Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc. Google Pay is the registered trademark of Google Inc. Samsung Pay is the registered Trademark of Samsung Inc.
E-Documents
What Are eDocuments?
eDocuments (formally called eStatements) are account statements that are accessed through digital banking, where members can view, print or save the statements. eDocuments look exactly like paper statements.
Why Choose eDocuments?
Going paperless is one of those small changes that makes a big difference; for you and for us. Here’s why our members love eDocuments:
Highly secure – Protected by the highest level of encryption available, so your information stays safe
Reliable - No more worrying about statements getting lost or stolen in the mail
Convenient - Access up to 12 months of statements anytime, from home, the office, or wherever life takes you
Helps us pass savings on to you – eDocuments help save money and resources. And when we save money, you save money
Environmentally friendly – Less paper means fewer resources used and more trees standing tall
No monthly paper statement fee - eDocuments are a simple way to avoid that extra charge
How Do I Get eDocuments?
Getting set up takes just a couple of seconds. Here’s how to find eDocuments in our digital banking platforms:
Online Banking:
In online banking, simply login, select the “More” icon and under the “Finance Management” section, select “eDocuments”
Mobile Banking:
In mobile banking, simply login, select the three line icon located in the top right corner. Under the “Finance Management” section, select “eDocuments”
Pay-A-Person (P2P)
Send Money Simply, Safely, and Swiftly
Need to split a bill, pay back a friend, or send money to family? Pay-A-Person makes it easy. Right from your Prestige digital bank account, you can send money directly to the people who matter; no extra apps, no hassle.
Getting started is simple. Just log in to your digital bank account, head to the “Move Money” section, and select “Pay-A-Person.” That’s all it takes.
Education
You Have Questions We Have Answers
We partnered up with GreenPath Financial Wellness to help keep you informed about issues important to your financial well-being. Make sure to visit this section often as it is updated frequently. For more information please click on one of the items below.
Disclosures
Digital currency, or cryptocurrency, purchased through BankSocial, a third party,
is not federally insured. This currency is not an obligation of the credit union and is not guaranteed by the credit union.
Cryptocurrency may be heavily speculative and volatile. Cryptocurrency may have associated fees and may not allow Member recourse.
Insurance
Bringing Security to Two Important Purchases
TruStage™ Auto & Home Insurance Program
You trust your credit union to offer products and services to help you do more with what you have. That’s why we’ve joined with a dedicated team of insurance professionals to bring you the TruStage Auto & Home Insurance Program.
Working with carefully selected insurance partners, these programs can provide discounted rates for credit union members, online services, and 24/7 claims service.
If you haven’t compared auto or home insurance rates lately, it’s a great time to take a look. Your credit union membership could result in some nice savings.
Get your free quote today or call (855) 483-2149.
© TruStage Insurance Agency, 2015. All rights reserved.
TruStage insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company. Auto and home insurance are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.
Financial Advisor
The Future Should Be Bright
Ron Newlin is Prestige’s Personal Financial Advisor. He is a Chartered Financial Analyst with 10 years of financial services experience. Ron primarily meets with members by appointment. To schedule your free initial consultation, call Ron at (972) 587-3777.
Ron’s affiliation with North Texas Capital Advisors/LPL Financial allows him to offer assistance in the following areas:
Retirement Planning – No matter where you are in your career path, new grad, rising star, or seasoned veteran, Ron can help you retire in style
College Planning – Whether you are a parent or a grandparent, Ron can help you set up a 529 Plan or a UTMA Account to assure your little loved ones can pay for college
Investments – Mutual funds, stocks, bonds, closed-end funds, index funds, Ron’s got you covered
Life Insurance – Are you under or over-insured or are you just right? Ron can make sure
Long Term Care – Let Ron help you ensure that you and your children are not burdened by the huge costs of long term care
Not FDIC insured. No bank guarantee. May lose value. Ron Newlin is a registered representative and registered investment advisor representative of North Texas Capital Advisors/ LPL Financial , a registered broker-dealer and registered investment advisor that does not provide tax or legal advice. This website is only intended for clients and interested investors residing in states which North Texas Capital Advisors/ LPL Financial is qualified to provide brokerage services or advisory services. North Texas Capital Advisors/ LPL Financial does not attempt to furnish personalized investment advice or services through this website. Certain places on this site offer direct access or “links” to other websites that contain information that was created, published, maintained or otherwise posted by institutions or organizations independent of North Texas Capital Advisors/ LPL Financial. North Texas Capital Advisors/ LPL Financial does not endorse, approve, certify or control these websites and does not assume responsibility for the accuracy, completeness or timeliness of the information located therein. Visitors to these sites should not use or rely on the information contained therein until after consulting with an independent finance professional. North Texas Capital Advisors/ LPL Financial does not necessarily endorse or recommend any commercial product or service described on these independent sites. North Texas Capital Advisors/ LPL Financial is a member of FINRA and SIPC. Past performance is no guarantee of future results.
SaveDaily
Saving & Investing Made Easy with SaveDaily.
Now you have the ability to invest in a variety of mutual funds from your checking/savings account. Best of all, this service is offered for one low monthly fee of $5.95 so you can invest as little as $1.00 or as much as you want as often as you want.
Step 1 – Match a Goal to a Savings Plan
Step 2 – Calculate How Much You Will Save
Step 3 – Find a Suitable Investment Vehicle
| Prestige* | $5.95 per month for UNLIMITED Trades |
|---|---|
| Schwab* | Up to $76.00 per trade |
| eTrade* | Up to $19.99 per trade |
| Sharebuilder* | Up to $17.00 per trade |
Convenience
Available 24/7. You can buy sell and transfer electronically to or from any account.
Control
Make one-time or reoccurring investments. No minimum or maximum number of transactions.
Cost
One low monthly fee for unlimited trades.
*Money market and mutual fund advisory services and products are offered through SaveDaily.com Inc. (*SaveDaily*). a SEC registered investment adviser. Investments you make through SaveDaily and its affiliates are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Prestige Community Credit Union has contracted with SaveDaily and it’s affiliates to make money market and mutual fund investment products and services available to credit union members. For additional information please call us toll-free at (877) 728-3359. Copyright 1999-2013. SaveDaily.com Inc. All rights reserved. SaveDaily and LiquidFinance are trade names and service markets of SaveDaily.com Inc.
*Competitor rates and terms obtained on competitor websites are of 4/12/2012 and are subject to change.
Financial Counseling
We are here for your benefit.
As a valued member of Prestige Community Credit Union, we are committed to serving you. As a benefit of your membership, we are providing you with free access to money management and financial education services.
Prestige has teamed up with GreenPath Financial Wellness, a financial education and counseling program. Through comprehensive education and exceptional service, this organization has been assisting individuals for more than 40 years.
Through our partnership with GreenPath Financial Wellness, you will enjoy unlimited access to financial counselors without paying – it’s free!
As a member of Prestige Community Credit Union, you can receive assistance with:
Personal and family budgeting
Understanding your personal credit report and how to improve your score
Personal money management
Debt repayment
Avoiding bankruptcy, foreclosure, and repossession
GreenPath Financial Wellness can give personalized answers to your individual needs. For issues ranging from a proactive savings plan to saving a home from foreclosure, advice is only a phone call away.
Counselors are available Monday through Thursday 8:00 a.m. to 10:00 p.m. (EST), Friday 8:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. To use this service, simply call (877) 337-3399.
Here’s FREE, easy-to-use software to help you manage money more effectively.
Wills and Trusts
Achieve peace of mind by planning for your family & assets
As a valued member, you receive access to affordable and legally binding Wills and Trusts to complete at your own pace, from the comfort of your own home. We can
create wills, trusts, powers of attorney, and more. There’s never been an easier, more affordable way to protect your family, home, and assets.
Make an appointment with an Estate Planning Specialist >>
Create Your Simple Estate Plan in 3 Easy Steps
1. Visit our Wills and Trusts website using the email associated with your account
2. View the menu of services and answer the guided questionnaire.
3. Questions? Call our Wills and Trusts support team (1-469-949-3568) or engage with live chat 9 AM - 7 PM. M-F, CST
4. Once you submit your questionnaire, your answers will be used to create your estate plan and your plan will be ready to download within 3-5 business days.
Make an appointment with an Estate Planning Specialist >>
Why choose Prestige Community Credit Union for your estate planning?
Save on legal fees - Easy to use - Convenient - 100% secure
Prestige Community Credit Union Wills and Trusts
We are here to help
We are providing legal information to our members to help you pick the will or trust package that is right for you and your family. Our Wills and Trusts call center will give you information on the benefits of estate planning, and the differences between the products, so you make the decision that’s right for you.
Helpful Resources
Contact Us, 469-949-3568, M- F 9 a.m. - 7 p.m. CST
Big Savings for Our Members/Customers
As a member, you have access to exclusive pricing
Will Package
$299 for single / $349 for couples (compared to $1000 - $1600 fee from a law firm)
Will
Financial Power of Attorney
Medical Power of Attorney
HIPAA Authorization
Living Will/Advanced Directive for Physicians
Declaration of Appointment of Guardian
Appointment of Agent to Control Disposition of Remains
Revocable Living Trust Package
$699 for single / $899 for joint (compared to $3250 - $4000 at small law firm)
Revocable Trust
Pour-over Will
Certificate of Trust
Financial Power of Attorney
Medical Power of Attorney
HIPAA Authorization
Living Will/Advanced Directive for Physicians
Declaration of Appointment of Guardian
Appointment of Agent to Control Disposition of Remains