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Lost or Stolen Card

To report a lost or stolen debit or credit card, immediately call the numbers below. Support is available 24 hours a day, 7 days a week.

Main Financial Center 
15203 Knoll Trail #101, Dallas, Texas 75248
Mailing Address 
PO Box 802631, Dallas, Texas 75380
Phone/Fax Numbers  
972-715-4444, 800-423-3229, 972-239-2519 (fax)

Monday – Friday

Lobby: 9:00 a.m. – 5:00 p.m.

Drive-Thru: 9:00 a.m. – 6:00 p.m.


Drive-Thru: 9:00 a.m. – Noon

Routing Number:  


Closed on Federal Holidays

New Year’s Day

Martin Luther King, Jr. Day

Presidents’ Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans’ Day

Thanksgiving Day

Christmas Day

Friday, January 1st

Monday, January 18th

Monday, February 15th

Monday, May 30th

Monday, July 4th

Monday, September 5th

Monday, October 10th

Wednesday, November 11th

Thursday, November 24th

Monday, December 26th (observed)

General Email

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We will be closed Monday, May 29th for Memorial Day.