Lost or Stolen Card

To report a lost or stolen debit or credit card, immediately call 972-715-4444. Support is available 24 hours a day, 7 days a week.

Main Financial Center 
15203 Knoll Trail #101, Dallas, Texas 75248
Mailing Address 
PO Box 802631, Dallas, Texas 75380
Phone/Fax Numbers  
972-715-4444, 800-423-3229, 972-239-2519 (fax)
Bill Pay Support Number

See our Locations Page for branch Hours

Routing Number:  

311080311 (Can not be used for Wires, go here for wire instructions)

Closed on Federal Holidays

New Year’s Day

Martin Luther King, Jr. Day

Presidents’ Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans’ Day

Thanksgiving Day

Christmas Day

Monday, January 2nd

Monday, January 16th

Monday, February 20th

Monday, May 29th

Wednesday, July 4th

Monday, September 3rd

Monday, October 8th

Monday, November 12th

Thursday, November 24th

Tuesday, December 25th

General Email

(For security reasons, please do not include account-specific information in your email.)


Secured Messaging 

Login to Home Banking at the top of this page.

(Use this service when you have account specific questions.)

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The Drive Thru at the main office (Knoll Trail) will be out of service until further notice.  Lobby hours for Teller Only transactions have been extended to 6 pm Mon-Fri and 9 am-Noon Saturdays.